Shipping policy
Thank you for visiting and shopping at www.renjiherbal.com! We ship to most countries around the world. To see the full list of countries/regions we deliver, please visit our full list of serviced regions. Your shipping rate and shipping time will vary based on your location and your package weight. You will receive an email update with your tracking number once your order has shipped.
Processing and Delivery TimesAll orders are processed within 2-3 business days. Standard shipping typically takes between 5-15 days depending on your location. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
Tracking Your OrderOnce your order has shipped, you will receive an email with a tracking number and a link to track your order. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Customs Fees and Import TaxesWe do not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).
Contact UsIf you have any questions or concerns regarding your order, feel free to contact us at info@renjiherbal.com.